If you have any ADA-accommodation needs, then please contact the box office in advance. So they are happy to discuss your specific needs for your upcoming visit. The Venue and The Horseshoe Casino want to provide the best assistance and accommodations they can. If you have any questions, you may call The Venue at Horseshoe Casino at (866) 711-SHOE/7463. Failure to abide by these rules may result in expulsion from the venue without refund. Please take a moment to read on and please follow them. But making sure that it’s fun for everyone requires some rules for your safety. The Venue at Horseshoe Casino and staff want you and all of their guests to have a wonderful and memorable experience. You may contact the venue at (866) 711-SHOE/7463. If you require ADA-approved accommodations or emergency ADA-assistance, then please be sure to contact the venue as soon as possible. Please note that general admission events may not have as much ADA-approved space available. There may be accessibility seating available on a first-come, first-serve basis.

Some events may be general admission events with limited seating and will be noted as such in the event description. Most guests find there is plenty of elbow space as well. And your experience will be comfortable as the chairs are pull down cushioned theater style seating. Whether you’re in the balcony or the main level, you’ll be able to enjoy clear sight lines to the stage so that you won’t miss any of the action. The Venue at Horseshoe Casino events are usually reserved seating events where guests can sit across two levels to watch the show.

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